Partnership Strategy & Integration Manager

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<p> </p><p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Figtree, sans-serif;">As the Partnership Strategy & Integration Manager, you will play a critical execution-focused role within Included Health’s external partnership strategy, reporting into the Senior Director of Partnership Strategy & Incubation. You will own the day-to-day work to identify, evaluate, contract, and integrate external partners that accelerate Value (ie impact on Total Cost of Care) and Growth for Included Health.</span></p> <p style="margin-top: 0pt; margin-bottom: 0pt;"> </p> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt; font-family: Figtree, sans-serif;">As part of your role, you will support the execution of our long-term partnership strategy in helping to shape the future growth path of the organization.</span></p> <p></p> <p></p><p><br></p><b>Responsibilities:</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 12pt; font-family: Figtree, sans-serif; color: #434343;"> <h3 role="presentation" style="margin-top: 16pt; margin-bottom: 0pt;"><span style="font-size: 12pt; color: #000000; font-weight: 400;">Market Scan & Partner Sourcing</span></h3> <ul style="padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Conduct structured market scans by category to identify, segment, and prioritize potential partners that can increase TCOC impact and revenue potential.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Build and maintain a partner landscape view and pipeline, including competitive mapping, differentiation, and fit with Included Health’s strategy.</span></p> </li> </ul> </li> <li style="font-size: 12pt; font-family: Figtree, sans-serif; color: #434343;"> <h3 role="presentation" style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; color: #000000; font-weight: 400;">Business Case Development & Deal Support</span></h3> <ul style="padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Support early-stage business case development for new and expanded partnerships, including revenue potential, ROI on integration, and impact on TCOC, member experience, and growth.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Partner with Finance, Strategy, and Product to model scenarios, sensitivity analyses, and commercial structures (e.g., fee models, performance incentives).</span></p> </li> </ul> </li> <li style="font-size: 12pt; font-family: Figtree, sans-serif; color: #434343;"> <h3 role="presentation" style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; color: #000000; font-weight: 400;">Contracting & Process Management</span></h3> <ul style="padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Own process management for the contracting and execution phase of prioritized partnerships, ensuring alignment and momentum from term sheet through signature and handoff into implementation.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Coordinate workflows across Legal, InfoSec, Privacy, Finance, and business owners to keep negotiations on track, unblock issues, and maintain visibility on risks, dependencies, and decisions.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Maintain source-of-truth documentation (trackers, status dashboards, key terms summaries) for active and prospective partnerships.</span></p> </li> </ul> </li> <li style="font-size: 12pt; font-family: Figtree, sans-serif; color: #434343;"> <h3 role="presentation" style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; color: #000000; font-weight: 400;">Ecosystem Integration & Launch Execution</span></h3> <ul style="padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Lead Ecosystem Integration workstreams for your portfolio of partners, working closely with EPDD, Implementations, Marketing, Enablement, Client Success, and Sales to ensure seamless technical integrations, operational readiness, and launch success.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Define and document end-to-end process flows across Included Health and partner teams (eligibility, data exchange, referral or steerage flows, reporting, issue management, etc.).</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Partner with Product and Engineering to align on integration scope, timelines, and requirements, ensuring partner capabilities are accurately reflected in our products and member experiences.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Work with Marketing and Enablement to develop GTM materials (playbooks, FAQs, sales collateral, positioning) that clearly articulate partner value propositions and integration details.</span></p> </li> </ul> </li> <li style="font-size: 12pt; font-family: Figtree, sans-serif; color: #434343;"> <h3 role="presentation" style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; color: #000000; font-weight: 400;">Cross-Functional Collaboration & Relationship Support</span></h3> <ul style="padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Serve as a central coordination point for internal stakeholders on your partner portfolio, ensuring alignment between Sales, Client Success, EPDD, Care, and Strategy on use cases, targeting, and deployment.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Support senior leaders in relationship management with key partners by preparing materials for QBRs, steering committees, and executive touchpoints, and by tracking follow-ups and action items.</span></p> </li> </ul> </li> <li style="font-size: 12pt; font-family: Figtree, sans-serif; color: #434343;"> <h3 role="presentation" style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; color: #000000; font-weight: 400;">Metrics, Reporting & Continuous Improvement</span></h3> <ul style="padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Partner with Analytics and Finance to define and track KPIs for your partnerships (e.g., pipeline, bookings influenced by partners, engagement, utilization, TCOC impact, NPS/member experience).</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Monitor performance against business cases and surface insights to inform renewals, expansions, and product roadmap decisions.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Continuously refine partnership processes (from sourcing through integration) to increase speed, quality of execution, and scalability.</span></p> </li> </ul> </li> </ul> </div><p><br></p><b>Qualifications:</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Bachelor’s degree or equivalent practical experience.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">6–8+ years of relevant professional experience in healthcare consulting, partnerships, business development, strategy, or a related field, ideally with exposure to payers, TPAs, PBMs, or digital health solutions.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Demonstrated experience managing complex, cross-functional projects from concept through execution (e.g., integrations, partnerships, or large implementations).</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Strong analytical abilities and instincts, with comfort building business cases, ROI models, and performance dashboards using tools such as Excel or Google Sheets; familiarity with BI tools and comfort using AI tools in day-to-day work is a plus.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Natural ability to build effective relationships, influence without authority, and collaborate across diverse stakeholder groups (Product, Engineering, Legal, Sales, Client Success, external partners).</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ability to operate comfortably in ambiguity, adapt quickly, and thrive in a fast-paced, high-growth environment.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Excellent written and verbal communication skills, with a track record of creating clear, executive-ready materials and driving alignment across senior stakeholders.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Deep passion for raising the standard of healthcare and improving member experience and outcomes.</span></p> </li> </ul> </div><p><br></p><b>Physical/Cognitive Requirements:</b><div> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Figtree, sans-serif;">Physical Requirements: </span></strong><span style="font-size: 11pt; font-family: Figtree, sans-serif;">Stamina, strength, mobility, manual dexterity, vision, hearing, environmental factors.</span></p> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 12pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ability to effectively communicate and engage with others, with accommodations available for visual or auditory impairments</span></p> </li> <li style="font-size: 12pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ability to handle physical tasks related to the job, with accommodations provided as needed.</span></p> </li> <li style="font-size: 12pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ability to respond effectively to changing situations, with accommodations available for varying response times.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Prompt and regular attendance at assigned work location.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ability to remain seated in a stationary position for prolonged periods.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.</span></p> </li> </ul> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11pt; font-family: Figtree, sans-serif;">Cognitive Requirements:</span></strong><span style="font-size: 11pt; font-family: Figtree, sans-serif;"> Problem-solving, decision-making, attention to detail, critical thinking, communication skills, stress tolerance.</span></p> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Facilitate communication and collaboration with clients and stakeholders.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Adaptability to different work environments, with support provided for managing workload and pace</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ability to maintain focus and attention on tasks, with accommodations available for individuals with attention-related conditions.</span></p> </li> <li style="font-size: 11pt; font-family: Figtree, sans-serif;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11pt;">Ability to interact with leadership, employees, and members in an appropriate manner.</span></p> </li> </ul> </div><p><br></p><p></p> <p> </p><p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: Figtree, sans-serif;">The base salary range for this full-time position is </span><strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;">$145,750 – $196,044 per year</span></strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;"> in the United States. This posted range reflects the portion of our internal salary band that is currently funded for new hires in this role across our standard labor markets (</span><strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;">Zones A–C</span></strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;">). </span></p> <p style="margin-top: 12pt; margin-bottom: 12pt;"><span style="font-size: 10pt; font-family: Figtree, sans-serif;">For context, these markets include </span><strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;">Zone A</span></strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;"> (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), </span><strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;">Zone B</span></strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;"> (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and </span><strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;">Zone C</span></strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;"> (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in </span><strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;">higher-cost Zone D markets</span></strong><span style="font-size: 10pt; font-family: Figtree, sans-serif;"> (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured salary bands and geographic zones based on cost of labor to keep pay fair and consistent.</span></p> <p><strong>Benefits & Perks:</strong></p> <p>In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:</p> <ul> <li style="list-style-type: revert;">Remote-first culture</li> <li style="list-style-type: revert;">401(k) savings plan through Fidelity</li> <li style="list-style-type: revert;">Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)</li> <li style="list-style-type: revert;">Paid Time Off ("PTO") and Discretionary Time Off (“DTO")</li> <li style="list-style-type: revert;">12 weeks of 100% Paid Parental leave</li> <li style="list-style-type: revert;">Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.</li> <li style="list-style-type: revert;">Work-From-Home reimbursement to support team collaboration home office work</li> </ul> <p>Your recruiter will share more about the salary range and benefits package for your role during the hiring process.</p> <p></p><p><br></p><p><b style="font-size: 18px">About Included Health</b></p><p><br></p><p>Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at<b> <a href="http://includedhealth.com/">includedhealth.com</a>. </b></p><p><br></p><p><span style="font-size: 11pt">-----</span></p><p><span style="font-size: 10.5pt">Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.</span></p>

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