Temporary Processing Specialist

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Job Description:

  • Review all incoming documentation and determine eligibility for coverage elections
  • Must be a resourceful and creative problem solver; ability to anticipate/identify areas of concern or risk
  • Take accountability for entire process from receipt of work to resolution and closure
  • Work under general supervision following established procedures
  • Ensure sensitive information remains confidential and adheres to company guidelines
  • Regular attendance, punctuality, and schedule adherence are required
  • Performs other duties as assigned

Requirements:

  • Proven Customer Service and Data Entry experience
  • Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment is a plus
  • Can self-start and maintain a positive, upbeat attitude
  • Keen attention to detail and high accuracy on processing information
  • Dedication to providing exceptional customer service for both internal and external partners
  • A thorough understanding and adherence to information confidentiality
  • Flexibility to work in a team and adapt to change
  • Strong written and oral communications
  • Competitive, team player who strives for excellence
  • Benefit Administration experience / Life and Health license a plus

Benefits:

  • Comprehensive benefits package available for full-time or part-time employees
  • Training schedule for new hires provided by Businessolver
  • Flexible working hours
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