<p>Welcome to Xerox, a global leader in document technology and services. We are currently seeking a dedicated and experienced Field Service Technician (Production) to join our team. In this role, you will have the opportunity to travel to various client sites, providing technical support and servicing our state-of-the-art production equipment. As a member of our team, you will play a crucial role in ensuring our clients' satisfaction and maintaining our reputation for excellence. If you have a passion for technology and a desire to continuously learn and grow, we want to hear from you!
Travel to various client sites to provide technical support and service for production equipment.
Troubleshoot and resolve technical issues with equipment in a timely and efficient manner.
Conduct regular maintenance and repairs on production equipment to ensure optimal functionality.
Communicate effectively with clients to understand their needs and provide solutions accordingly.
Keep accurate records of service calls, repairs, and maintenance activities.
Ensure clients' satisfaction by providing high-quality service and addressing any concerns or complaints.
Stay updated on the latest advancements in production technology and equipment.
Collaborate with team members and share knowledge and expertise to improve overall performance.
Adhere to all safety protocols and guidelines while performing job duties.
Maintain a professional demeanor and represent the company in a positive manner at all times.</p><p>Xerox is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>
