UX Designer

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<p><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®</span></span></p><p><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers. </span></span><br><br><br><br> </p><p><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><strong>Job Details </strong></span></span></p><ul><li><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Corporate Office located in Indianapolis, IN. </span></span></li><li><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Flexible work options: Remote & Hybrid schedules available</span></span></li><li><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Relocation Expenses Reimbursed:  No</span></span></li><li><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.</span></span></li></ul><br><br> <p><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><strong>Job Summary </strong><br>The UX Designer is responsible for designing creative, intuitive websites and user experiences that meet the needs of our customers, while ensuring business and marketing objectives, customer goals and brand strategies are satisfied.<br><br>  </span></span><br> </p><p><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><b>Duties and Responsibilities  </b></span></span></p><div class="BulletedList" style="margin-top:4px;margin-bottom:1px;margin-left:8px;"><ul><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">User Research & Discovery</span></span><ul style="list-style-type:circle;"><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Conduct and synthesize user research (interviews, usability testing, surveys, analytics)</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Develop user personas, journey maps, and experience flows</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Identify usability issues and opportunities based on user insights and data</span></span><br> </li></ul></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">UX Design & Interaction Design</span></span><ul style="list-style-type:circle;"><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Create wireframes, prototypes, and interaction models at varying fidelity levels</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Design end‑to‑end user experiences for new features and existing workflows</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Establish and refine information architecture and navigation models</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Ensure designs align with accessibility standards (WCAG 2.1+) and inclusive design principles</span></span><br> </li></ul></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Collaboration & Delivery</span></span><ul style="list-style-type:circle;"><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Collaborate with product, engineering, and QA teams throughout the design lifecycle</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Translate requirements into clear, developer‑ready design specifications</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Participate in design reviews, daily stand-ups, sprint reviews, and stakeholder presentations</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Support implementation and validate designs through post‑release testing</span></span><br> </li></ul></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Design Systems & Standards</span></span><ul style="list-style-type:circle;"><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Contribute to and maintain design systems, patterns, and UI guidelines</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Ensure consistency across products and platforms</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Advocate for UX best practices across teams</span></span></li></ul></li></ul><ul><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="line-height:115%;"><span style="line-height:115%;"><span style="color:#000000;">Front-End HTML/CSS Development</span></span></span></span></span></li></ul><ul><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="line-height:115%;"><span style="line-height:115%;"><span style="color:#000000;">Use browser developer tools to inspect, troubleshoot, and correct UI issues.</span></span></span></span></span></li></ul><ul><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="line-height:115%;"><span style="line-height:115%;"><span style="color:#000000;">Proficiency with CSS and SCSS (Sass), including responsive design, and scalable, component-based approaches.</span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="line-height:115%;"><span style="line-height:115%;"><span style="color:#000000;">Ability to review and modify HTML/CSS provided by developers to ensure accuracy with design specifications. </span></span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="line-height:115%;"><span style="line-height:115%;"><span style="color:#000000;">Demonstrates a mindset that bridges both design and development, balancing user experience understanding with technical know-how.</span></span></span></span></span></li></ul></div><p><br><br><br><br><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><strong>Qualifications </strong></span></span></p><ul><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">3 + years of professional UX design and front-end development experience</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Strong portfolio demonstrating user‑centered design thinking and problem solving</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD)</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Experience designing responsive web applications and/or mobile experiences</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Understanding of accessibility standards and inclusive design practices</span></span></li><li style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Strong communication and collaboration skills</span></span></li></ul><div class="BulletedList" style="margin-top:4px;margin-bottom:1px;margin-left:8px;"></div><p><br><br><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><strong>Preferred Skills </strong></span></span></p><ul><li class="BulletedList" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="color:#262626;">Undergraduate degree in UX Design, Human‑Computer Interaction, Psychology, Graphic Design, or a related field (or equivalent experience)</span></span></span></li><li class="BulletedList" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="color:#262626;">Familiar with UX industry standards and trends.</span></span></span></li><li class="BulletedList" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="color:#262626;">Familiarity with usability testing tools and analytics platforms</span></span></span></li><li class="BulletedList" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="color:#262626;">Experience designing for enterprise, regulated, or data‑heavy application</span></span></span></li><li class="BulletedList" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="color:#262626;">Experience with Visual Studio, VS Code, and Git is a plus.</span></span></span></li><li class="BulletedList" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="color:#262626;">Experience working in Agile/Scrum environments.</span></span></span></li><li class="BulletedList" style="margin-left:8px;"><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><span style="color:#262626;">Experience using Agile project management tools (e.g. Azure DevOps or Jira) </span></span></span></li></ul><div class="x" style="margin-left:8px;"><br><br> <p><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;"><strong>Perks</strong></span></span></p><ul><li><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Comprehensive benefits package including Medical / RX / Dental / Vision / Life insurance</span></span></li><li><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">401k Plan with company match</span></span></li><li><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Paid Time Off and Company Paid Holidays</span></span></li><li><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Free employee parking</span></span></li><li><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Casual dress environment</span></span></li><li><span style="font-size:14px;"><span style="font-family:Tahoma, Geneva, sans-serif;">Tuition reimbursement plan</span></span></li></ul></div><p><br><br> </p><p><em>IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.</em></p>

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