SVP, Revenue Operations & Commercial Enablement

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<div class="container-3Gm1a"><p><span style="color: #000000;"><strong>Senior Vice President, Revenue Operations and Commercial Enablement</strong><strong></strong></span></p> <p style="color: black;"><span style="color: #000000;">Let’s be unstoppable together!</span></p> <p style="color: black;"><span style="color: #000000;">Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.</span></p> <p><span style="color: #000000;">At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives.  We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work.  Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at <a style="color: #000000;" href="https://www.circana.com." rel="noopener">www.circana.com.</a><strong></strong></span></p> <p><span style="color: #000000;"><strong>Role Summary</strong></span></p> <div> <p><span style="color: #000000;">The Senior Vice President, Revenue Operations and Commercial Enablement leads the global commercial operating model to drive predictable revenue growth, high seller productivity, and strong financial and compliance outcomes.</span></p> <p><span style="color: #000000;">This role integrates revenue operations, order-to-cash, CRM data governance, and commercial enablement into a unified, scalable engine. The SVP owns execution across the full commercial lifecycle, from pipeline through renewal, ensuring alignment across Sales, Finance, IT, and Operations.</span></p> <p><span style="color: #000000;">As a senior executive partner to the CRO, CFO, and CIO, this leader balances growth with operational rigor, including SOX compliance and audit readiness. We are seeking a hands-on operator who has built and scaled global revenue operations in a SaaS, AI, or data-driven B2B environment.</span></p> </div> <p><span style="color: #000000;"><strong>Key Responsibilities</strong></span></p> <p><span style="color: #000000;">Enterprise Revenue Operating Model</span></p> <ul> <li><span style="color: #000000;">Design, own, and evolve the global revenue operations operating model, ensuring clarity of ownership across Sales, Finance, IT, and Operations.</span></li> <li><span style="color: #000000;">Define how pipeline, pricing, contracts, orders, billing, and renewals connect into a single, scalable execution framework.</span></li> <li><span style="color: #000000;">Establish clear swim lanes, decision rights, and escalation paths to eliminate duplication and rework.</span></li> </ul> <p><span style="color: #000000;">Sales Growth & Productivity Enablement</span></p> <ul> <li><span style="color: #000000;">Enable revenue growth by freeing seller time, simplifying sales motions, and reducing execution friction.</span></li> <li><span style="color: #000000;">Ensure sellers are supported with: </span> <ul> <li><span style="color: #000000;">Clear playbooks and sales motions</span></li> <li><span style="color: #000000;">Reliable CRM and CPQ workflows</span></li> <li><span style="color: #000000;">Strong order execution and billing readiness</span></li> </ul> </li> <li><span style="color: #000000;">Partner with Sales Leadership to improve win rates, pipeline velocity, and execution consistency.</span></li> </ul> <p><span style="color: #000000;">Order‑to‑Cash Excellence</span></p> <ul> <li><span style="color: #000000;">Own the order‑to‑cash execution model, ensuring orders are first‑time‑correct, billing‑ready, and compliant.</span></li> <li><span style="color: #000000;">Reduce cycle times, errors, and manual rework through automation and process standardization.</span></li> <li><span style="color: #000000;">Ensure strong alignment between Orders, Billing, Revenue Accounting, and Collections.</span></li> </ul> <p><span style="color: #000000;">CRM Data Governance & Commercial Data Integrity</span></p> <ul> <li><span style="color: #000000;">Own the enterprise approach to CRM data governance, including master data, data quality, controls, and change governance.</span></li> <li><span style="color: #000000;">Ensure CRM data is trusted, usable, and scalable to support selling, ordering, forecasting, and reporting.</span></li> <li><span style="color: #000000;">Balance governance rigor with usability for the field.</span></li> </ul> <p><span style="color: #000000;">SOX, Risk & Control Leadership</span></p> <ul> <li><span style="color: #000000;">Ensure commercial processes and systems are SOX‑compliant by design, not retrofitted.</span></li> <li><span style="color: #000000;">Partner with Finance, Audit, and Compliance to define, test, and remediate key controls.</span></li> <li><span style="color: #000000;">Act as executive owner for audit readiness across revenue processes.</span></li> </ul> <p><span style="color: #000000;">Systems & Automation Strategy</span></p> <ul> <li><span style="color: #000000;">Set the strategic roadmap for CRM, CPQ, order management, and commercial automations.</span></li> <li><span style="color: #000000;">Prioritize investments that drive: </span> <ul> <li><span style="color: #000000;">Higher automation and touchless processing</span></li> <li><span style="color: #000000;">Fewer exceptions and downstream corrections</span></li> <li><span style="color: #000000;">Faster time to revenue</span></li> </ul> </li> <li><span style="color: #000000;">Ensure systems evolve with the business without increasing risk.</span></li> </ul> <p><span style="color: #000000;">Change Management & Adoption Leadership</span></p> <ul> <li><span style="color: #000000;">Lead enterprise change management for commercial process, system, and operating model transformations, </span> <ul> <li><span style="color: #000000;">Ensure changes are adopted consistently across Sales, Finance, IT, and Operations.</span></li> </ul> </li> <li><span style="color: #000000;">Develop stakeholder engagement, communication, training, and reinforcement plans</span> <ul> <li><span style="color: #000000;">Accelerate adoption and reduce disruption during rollouts.</span></li> </ul> </li> <li><span style="color: #000000;">Identify adoption risks, readiness gaps, and organizational resistance</span> <ul> <li><span style="color: #000000;">Implement mitigation plans to sustain new ways of working.</span></li> </ul> </li> <li><span style="color: #000000;">Establish adoption metrics and feedback loops to measure behavior change</span></li> </ul> <p><span style="color: #000000;">Commercial Insights & Performance Management</span></p> <ul> <li><span style="color: #000000;">Ensure reliable, consistent metrics across: </span> <ul> <li><span style="color: #000000;">Seller productivity and capacity</span></li> <li><span style="color: #000000;">Pipeline health and conversion</span></li> <li><span style="color: #000000;">Order quality and execution</span></li> <li><span style="color: #000000;">Revenue predictability</span></li> </ul> </li> <li><span style="color: #000000;">Use insights to drive action, not just reporting.</span></li> </ul> <p><span style="color: #000000;">Sales Compensation and Incentive Plan Design and Deployment</span></p> <ul> <li><span style="color: #000000;">Lead the design and governance of sales compensation and incentive plans</span> <ul> <li><span style="color: #000000;">Align seller behavior to revenue growth, profitability, strategic priorities, and role-specific accountability.</span></li> <li><span style="color: #000000;">Partner with HR, Finance, and Sales Leadership to define pay mix, measures, quota methodology, crediting rules, accelerators, and governance processes</span></li> <li><span style="color: #000000;">Oversee incentive plan deployment and administration\System readiness, payout accuracy, exception management, and performance reporting; monitor attainment, cost of sales, and plan effectiveness</span></li> <li><span style="color: #000000;">Recommend adjustments based on business results, market dynamics, and organizational changes.</span></li> </ul> </li> </ul> <p><span style="color: #000000;">Global Leadership & Talent Development</span></p> <ul> <li><span style="color: #000000;">Lead and develop a global organization of Directors, Senior Managers, and Analysts.</span></li> <li><span style="color: #000000;">Build leadership depth and succession across all commercial operations functions.</span></li> <li><span style="color: #000000;">Establish operating rhythms, performance standards, and accountability.</span></li> </ul> <p><span style="color: #000000;"><strong>Success Metrics</strong></span></p> <ul> <li><span style="color: #000000;">Improved revenue predictability and forecast accuracy </span></li> <li><span style="color: #000000;">Increased seller productivity and reduced non‑selling time </span></li> <li><span style="color: #000000;">Faster order cycle times and higher first‑time‑correct rates </span></li> <li><span style="color: #000000;">Reduced downstream billing and revenue corrections </span></li> <li><span style="color: #000000;">Strong SOX audit outcomes with minimal findings </span></li> <li><span style="color: #000000;">Higher automation and lower cost‑to‑serve </span></li> <li><span style="color: #000000;">High adoption of tools, playbooks, and standards</span></li> </ul> <p><span style="color: #000000;"><strong>Core Competencies</strong></span></p> <ul> <li><span style="color: #000000;">Enterprise Revenue Systems Thinking – Understands how data, systems, process, and people interact across the full revenue lifecycle. </span></li> <li><span style="color: #000000;">Growth & Control Balance – Enables speed and scale without compromising compliance or integrity. </span></li> <li><span style="color: #000000;">Executive Influence – Partners effectively with C‑suite and senior commercial leaders. </span></li> <li><span style="color: #000000;">Operational Rigor – Builds durable, repeatable operating models. </span></li> <li><span style="color: #000000;">Change Leadership – Drives adoption through clarity, discipline, and accountability. </span></li> <li><span style="color: #000000;">Talent & Organization Builder – Develops strong leaders and scalable teams. </span></li> <li><span style="color: #000000;">Business Judgment – Makes sound tradeoffs in complex, ambiguous environments.<br></span></li> </ul> <div> <p><span style="color: #000000;"><strong>Qualifications</strong></span></p> <ul> <li data-olk-copy-source="MessageBody"><span style="color: #000000;">15+ years in Revenue Operations, Sales Operations, or Commercial Strategy, including 8–10+ years in senior leadership roles</span></li> <li data-olk-copy-source="MessageBody"><span style="color: #000000;">Proven ownership of the end-to-end revenue lifecycle at global, enterprise scale (pipeline through renewal)</span></li> <li data-olk-copy-source="MessageBody"><span style="color: #000000;">Deep experience designing and leading transformation of global revenue operating models across complex, matrixed organizations</span></li> <li data-olk-copy-source="MessageBody"><span style="color: #000000;">Strong command of order-to-cash processes, including automation, revenue recognition alignment, and process standardization</span></li> <li data-olk-copy-source="MessageBody"><span style="color: #000000;">Demonstrated ability to improve seller productivity, pipeline velocity, and overall commercial execution</span></li> <li data-olk-copy-source="MessageBody"><span style="color: #000000;">Strong financial acumen, including pricing, revenue quality, forecasting, and cost of sales</span></li> <li data-olk-copy-source="MessageBody"><span style="color: #000000;">Hands-on experience with CRM (e.g., Salesforce), CPQ, and commercial systems, with the ability to translate business needs into scalable system design</span></li> <li data-olk-copy-source="MessageBody"><span style="color: #000000;">Experience partnering cross-functionally with Sales, Finance, and IT to align priorities and drive decisions in shared ownership environments</span></li> <li data-olk-copy-source="MessageBody"><span style="color: #000000;">Proven track record of leading large-scale, enterprise transformations from design through adoption, including change management and stakeholder alignment</span></li> <li data-olk-copy-source="MessageBody"><span style="color: #000000;">Experience operating in SOX-controlled environments with strong risk, controls, and audit discipline</span></li> <li data-olk-copy-source="MessageBody"><span style="color: #000000;">Track record of leading and scaling global teams, building leadership depth and accountability</span></li> <li data-olk-copy-source="MessageBody"> <div><span style="color: #000000;">Strong executive presence with the ability to influence CRO, CFO, CIO, and senior commercial leaders</span></div> </li> </ul> <p><span style="color: #000000;"><strong>Education and Leadership </strong></span></p> <ul> <li><span style="color: #000000;">Bachelor’s degree required; MBA or advanced degree preferred</span></li> <li><span style="color: #000000;">Operates as a hands-on builder with an owner-operator mindset, capable of moving between strategy and execution</span></li> <li><span style="color: #000000;">Proven change leader who has led enterprise-wide transformations and driven sustained adoption across functions</span></li> <li><span style="color: #000000;">Strong team builder with experience developing senior leaders and scaling global organizations</span></li> <li><span style="color: #000000;">High business judgment with the ability to balance growth, risk, and operational discipline</span></li> <li> <div><span style="color: #000000;">Comfort operating in complex, ambiguous environments with multiple stakeholders and competing priorities</span></div> </li> </ul> <p><span style="color: #000000;"><strong>Preferred</strong></span></p> <ul> <li><span style="color: #000000;">Experience in AI, SaaS, or data and insights businesses</span></li> <li><span style="color: #000000;">Experience scaling revenue operations in high-growth or transformation environments</span></li> <li><span style="color: #000000;">Background integrating or standardizing fragmented or acquired commercial operations</span></li> <li><span style="color: #000000;">Experience working across multiple geographies with differing regulatory or operational requirements</span></li> <li> <div><span style="color: #000000;">Exposure to advanced analytics, forecasting models, or AI-driven sales or revenue tools</span></div> </li> </ul> <p><span style="color: #000000;"><strong>Circana Behaviors</strong></span></p> <p><span style="color: #000000;">Beyond technical skills, experience, and role-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:</span></p> <ul> <li><span style="color: #000000;">Stay Curious: Being hungry to learn and grow, always asking the big questions.</span></li> <li><span style="color: #000000;">Seek Clarity: Embracing complexity to create clarity and inspire action.</span></li> <li><span style="color: #000000;">Own the Outcome: Being accountable for decisions and taking ownership of our choices.</span></li> <li><span style="color: #000000;">Center on the Client: Relentlessly adding value for our customers.</span></li> <li><span style="color: #000000;">Be a Challenger: Never complacent, always striving for continuous improvement.</span></li> <li><span style="color: #000000;">Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.</span></li> <li><span style="color: #000000;">Commit to each other: Contributing to making Circana a great place to work for everyone.</span></li> </ul> <p><span style="color: #000000;"><strong>Location: </strong>This position can be located in the following area(s): Remote, US</span></p> <p><span style="color: #000000;"><em>The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An employee’s position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The salary range for this role is $250,000 - $290,000 USD. This role is also eligible for bonus pay.</em></span></p> <p><span style="color: #000000;"><em>We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.  </em></span></p> <p><span style="color: #000000;"><em>An offer of employment may be conditional upon successful completion of a background check in accordance with local legislation and our <a style="color: #000000;" href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.circana.com%2Fcandidate-privacy-notice%2F&data=05%7C02%7CJasmine.Taylor%40circana.com%7C3108d7a5a34247751fc408dc870da8b8%7C43728c2044474b27ac2e4bdabb3c0121%7C0%7C0%7C638533739951470893%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=KS4AzsLAW3VAvnXaDGxSBtlAVGuZ%2B6kqfrfh55uF3wc%3D&reserved=0" rel="noopener">candidate privacy notice</a>. Your current employer will not be contacted without your permission.  </em></span></p> <p><span style="color: #000000;"><em>You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening. Circana uses artificial intelligence (AI) to assess resumes for alignment with job requirements by helping locate details in resumes that relate to the job description. </em></span></p> <p><span style="color: #000000;"><em>This position is expected to remain open for approximately 30 days and may close earlier if sufficient qualified candidates are identified. </em></span></p> <p><span style="color: #000000;">#LI-JP1</span><span data-olk-copy-source="MessageBody"> </span></p> </div></div>

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