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About the position
The Seasonal Educator at Lululemon plays a crucial role in delivering exceptional customer service and enhancing the guest experience in retail stores. This position focuses on engaging with guests, providing product education, and fostering a welcoming environment that reflects the company's commitment to inclusivity and community connection.
Responsibilities
Interact with guests to ensure a great guest experience in a manner that values guests' time.
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Assess guests' needs to provide customized, effective purchase and return solutions and support.
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Provide technical product education by articulating the value and benefit of the product.
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Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs.
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Move dynamically on the floor to continuously engage with guests and attend to guest or store needs.
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Receive guest feedback and partner with store leadership to take appropriate action and 'make it right' for guests.
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Contribute to a respectful and inclusive team environment by welcoming and celebrating differences.
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Establish supportive and productive relationships with all team members.
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Collaborate with team members to ensure optimal guest experience and support store operations.
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Perform product presentation tasks according to company standards.
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Use in-store technology to support store operations and provide positive guest experiences.
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Perform cleaning tasks as needed throughout the shift to maintain the luxury environment of the store.
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Understand and adhere to people safety policies and procedures to maintain a safe work environment.
Requirements
Must be legally authorized to work in the country in which the store is located.
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Must be 18 years of age or older.
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Must have proof of the Right to Work and evidence relating to associated local legislative requirements (EMEA only).
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Must have the ability to travel to assigned store with own transportation methods.
Nice-to-haves
High school diploma, GED, or equivalent.
Benefits
Extended health and dental benefits, and mental health plans.
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Paid time off.
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Savings and retirement plan matching.
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Generous employee discount.
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Fitness & yoga classes.
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Parenthood top-up.
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Extensive catalog of development course offerings.
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People networks, mentorship programs, and leadership series.
Apply Job!