Product Owner - OMS

<meta><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><b><strong style="font-size:11pt;white-space:pre-wrap;">About the role</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">We are seeking an experienced Product Owner – Order Management System (OMS) with strong OMS expertise to lead the development and transformation of a custom Order Management System supporting both B2C and B2B commerce. The ideal candidate will possess deep domain knowledge and the ability to translate complex business workflows into scalable product capabilities within a modern, microservices-based architecture. </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">This role requires a strong ability to reverse-engineer existing OMS platforms, define future-state product capabilities, and drive disciplined quarterly execution across PODs.</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="font-size:11pt;white-space:pre-wrap;">Location: </strong></b><span style="font-size:11pt;white-space:pre-wrap;">Remote - Canada</span><br><b><strong style="font-size:11pt;white-space:pre-wrap;">Job Type: </strong></b><span style="font-size:11pt;white-space:pre-wrap;">Full-time</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><b><strong style="font-size:11pt;white-space:pre-wrap;">Essential Functions</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Own and manage the OMS product backlog, roadmap, and feature prioritization</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Translate business requirements into detailed features, user stories, and acceptance </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">criteria</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Drive end-to-end delivery for assigned PODs, ensuring timely execution and quality outcomes</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Partner with stakeholders to align product initiatives with business objectives </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Define and deliver core OMS capabilities including order capture, orchestration, inventory management, fulfillment, and returns</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Ensure product capabilities support both B2C and B2B commerce workflows</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Optimize order lifecycle processes for efficiency, scalability, and customer experience</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Analyze existing OMS implementations, workflows, and integrations</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Identify business rules, operational edge cases, and system dependencies</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Translate current-state processes into future-state product features, workflows, and scalable solutions</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Define quarterly product goals, milestones, and measurable outcomes</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Break down objectives into POD-level execution plans and sprint deliverables</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Ensure predictable feature delivery through disciplined planning and tracking</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Monitor progress, risks, and dependencies across delivery teams</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Work closely with engineering teams on API-first and microservices-based architecture</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Define and prioritize integrations with eCommerce, ERP, payment, shipping, and thirdparty platforms</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Collaborate with architects, developers, QA, and project managers for successful </span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">product releases</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><b><strong style="font-size:11pt;white-space:pre-wrap;">Required Qualifications</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Bachelor’s degree in Business, Computer Science, Engineering, or related field</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Minimum 10+ years of experience as a Product Owner, Product Manager, or similar product leadership role</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Strong hands-on experience with Order Management Systems (OMS)</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Experience with custom OMS solutions or enterprise OMS platforms such as IBM Sterling OMS, Manhattan OMS, or Fluent Commerce</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Strong understanding of order lifecycle management, inventory control, fulfillment operations, and returns processing</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Experience supporting both B2C and B2B commerce business models</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Proven ability to manage product backlogs, roadmaps, sprint planning, and Agile ceremonies Strong analytical, problem-solving, and decision-making skills</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Excellent communication, stakeholder management, and leadership skills</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Ability to work independently and collaboratively in remote or hybrid environments</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><b><strong style="font-size:11pt;white-space:pre-wrap;">Preferred Qualifications:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Experience in Retail, eCommerce, or omnichannel commerce environments</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Exposure to cloud platforms such as Microsoft Azure, AWS, or GCP</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Experience working within distributed Agile POD structures</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Familiarity with modern API ecosystems and enterprise integrations</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><b><strong style="font-size:11pt;white-space:pre-wrap;">What Success Looks Like:</strong></b></p><ul data-pattern="discCircleSquare" data-depth="1" style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;margin:8px="" 0px;line-height:1.6;padding:0px="" 0px="" 32px;list-style-type:disc;"=""><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Delivery of a scalable OMS supporting complex B2C and B2B workflows</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Predictable, high-quality product execution across PODs</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Improved order accuracy, fulfillment efficiency, and operational visibility</span></li><li style="font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:justify;"><span style="font-size:11pt;white-space:pre-wrap;">Successful modernization of legacy OMS processes into future-ready capabilities</span></li></ul><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><span style="font-size:11pt;white-space:pre-wrap;">We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</span></p>