Housekeeping Manager

Looking for a Housekeeping Manager for our 64-tent glamping resort.

SPECIFIC DUTIES

• Daily supervision and scheduling assignments for housekeeping staff. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.

• Maintain proper inventory levels managing par levels depending on the seasonality of the campground.

• Inventory housekeeping supplies and equipment to ensure all items are kept in stock and work with staff to minimize waste.  Work with the general manager, executive housekeeper and/or operations manager to order replacements. 

• Manage the quality of housekeeping and laundry services. Schedule routine inspections of all accommodations and public areas to ensure furnishings, accommodations, equipment, linens, public restrooms, registration/store, etc. are clean and in good repair to meet guest satisfaction.

• Work closely with the front desk staff and maintenance staff to ensure timely guest check-ins and units are kept in good working condition.

• Routinely perform all housekeeping duties necessary including cleaning accommodations and public spaces to ensure guest satisfaction.

• Assist with deep-cleaning projects and/or assist housekeeping staff during high-volume periods.

• Provide excellent and friendly guest service by being attentive, responsive and helpful to all guest needs. 

• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.

• Other duties may be assigned at any time.

Private on-site staff housing at minimal cost, daily free breakfast, free wi-fi, free laundromat.  On the shuttle route for the Island Explorer.

3x week group shopping in Ellsworth.