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Denny's Cook
Job Responsibilities...
Prepares, cooks and presents food to order following established company brand standards, guidelines and recipe specifications.
Follows correct prepping procedures, utilizing prep charts.
Properly stores and rotates perishable stock.
Maintains proper food temperatures in accordance with Dennys brand standards, federal, state and local regulations.
Prepares special orders as requested.
Maintains stock to shift par levels.
Correctly calls the wheel when necessary.
Organizes and maintains work areas, coolers and storage areas.
Assists as needed with product inventory and deliveries.
Cleans and takes proper care of ranges, ovens, broilers, fryers, griddles, utensils and other equipment.
Adheres to all safe food handling principles.
Completes side work and deep cleaning assignments correctly and in a timely manner.
Possesses strong product and menu knowledge.
Monitors waste and other food cost controls.
Addresses complaints and concerns promptly in a courteous manner and notifies the supervisor of any issues.
Assists service assistants periodically.
Willingly assists others without being asked.
Adheres to Dennys brand standards and internal policies and procedures.
Provides prompt and courteous service and is cordial to all team members and guests.
Job Requirements:
Must be able to lift and carry supplies and equipment up to 50 lbs throughout shift
Place items on high and low shelves in store rooms, service areas, walk-in coolers and freezers
Must be able to bend, stoop, reach, wipe, lift and grasp
Must have sufficient mobility to move and operate in confined work area
Must be able to work inside and outside the restaurant
Must be able to work with all Dennys menu products
Must be able to read tickets, recipes and product specifications, and observe silverware for cleanliness
Must be able to stand and walk the duration of a 4 or 8 hour shift
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
Must be able to work with potentially hazardous chemicals
Must be able to tolerate temperature changes in kitchen and freezer areas
Dennys Server Job Description
Reporting to the General Manager and Restaurant Manager, the Server greats, seats and services guests in a friendly and courteous manner. This position suggestively sells, takes orders, receives payments and helps other Servers with whatever is needed to guarantee the customers satisfaction. The Server needs to respond to all guests concerns in a timely and courteous manner.
Job Responsibilities:
Demonstrates a sense of urgency when serving guests
Meets service cycle timing standards
Greets guests immediately upon arrival and acknowledges them at departure
Assists with guests seating utilizing proper arrival order and rotation procedures
Assists with any special needs
Suggestively sells and achieves guest check average targets
Accurately enters orders on point of sale system
Prepares beverage orders, appetizers, salads, and desserts
Checks prepared orders for completeness and presentation
Delivers food and beverage orders timely and in accordance with standards
Attends to guest during the entire dining experience in a prompt and courteous manner
Demonstrates knowledge of station and floor breakdowns
Possesses strong product and menu knowledge
Uses proper telephone etiquette
Assists with to go orders
Pre-busses tables in a timely manner
Clears, cleans and presets tables promptly upon guests departure
Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card and discount transactions
Willingly assists others without being asked
Maintains cleanliness and organization of dining room and service area
Completes all required side-work, including deep cleaning assignments
Provides prompt and courteous service and is cordial to all team members and guests
Adheres to Dennys brand standards and internal policies and procedures
Requirements:
Ability to lift and carry supplies and equipment up to 30 lbs
Ability to raise a tray weighing up to 25 lbs to shoulder height
Able to bend, stoop, reach, wipe, lift, and grab
Must have sufficient mobility to move and operate in work area
Must be able to stand and walk the duration of a 4 or 8 hour shift
Must be able to hear well in a loud environment to respond to employee and guest needs
Must meet any state, county or municipal regulation pertaining to food handling
Must be able to observe and differentiate between monetary denominations
Must be able to serve all Dennys menu products
Must be able to operate point of sale system
Must be able to work around po